Customer Experience Representative
1 week ago
**Job Summary:**
We are seeking a highly skilled and detail-oriented Guest Service Associate to join our team at European Wax Centers. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a seamless and enjoyable experience for our guests.
**Key Responsibilities:**
- Provide personalized service to guests, addressing their needs and concerns in a professional and courteous manner.
- Manage front desk operations, including scheduling appointments, handling customer inquiries, and processing transactions.
- Maintain a clean and organized workspace, adhering to company standards and protocols.
- Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
**Requirements:**
- Positive and friendly attitude, with a strong focus on customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Flexibility and adaptability, with a willingness to learn and take on new challenges.
- Basic math skills and accuracy in handling cash and credit transactions.
**Benefits:**
- Competitive hourly rate with opportunities for commission and bonuses.
- Discounted body waxing services and access to retail products.
- Medical, dental, and vision insurance programs, as well as paid time off and career advancement opportunities.
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