Case Manager Mobile Crisis Specialist
4 days ago
At Northern Rivers Family of Services, we are seeking a highly skilled and compassionate Case Manager to join our Mobile Crisis team. As a Case Manager, you will play a critical role in providing crisis intervention and follow-up services to clients and their families.
Job SummaryUnder the direction of the Director of Crisis Services, the Case Manager will provide case management services to support the crisis intervention and follow-up plan for each client. This will involve coordination of services with clients, families, existing treatment providers, and linkage to additional community-based therapeutic resources and supports.
Key Responsibilities- Assist the Crisis Services leadership with coordinating all crisis services and perform other duties as directed.
- Document all client-related communication, interactions, and contacts in progress notes.
- Monitor/Manage Medical Record documentation needing to be attached to a client's medical record.
- Consult/Collaborate with community agencies to identify potential resources for our clients and families.
- Coordinate community referrals needed/recommended by the Mobile Crisis Team Leads.
- Monitor/Manage Data collection for reports and presentations as directed by Crisis Services leadership.
- Run statistical findings from data collection for Reporting purposes.
- Monitor/Manage sufficient supplies, vehicles and building related operational needs for the program operations, submitting needs requests to the Director of Crisis Services.
- Assist and monitor program billing practices.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires a bachelor's degree with at least one year of experience.
We are a family of human service agencies united in our passion to helping children, families, and adults reach their potential. Northern Rivers coordinates the quality of care, depth of programs, and combined size and passion for the mission to provide care for more than 18,000 people each year in 41 counties throughout New York State. If you've got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services.
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