Case Manager, Housing Specialist

4 days ago

Albany, New York, United States St. Catherine's Center for Children Full time
About Us

St. Catherine's Center for Children is a leading non-profit human services organization in New York's Greater Capital Region, providing a comprehensive range of services to meet the needs of vulnerable children, families, and adults. Our mission is to offer hope, foster growth, and improve the lives of those we serve.

Our Services

We offer a wide array of services, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and more. Our services are designed to address the lasting effects of abuse and neglect, family instability, mental illness, homelessness, and other ongoing traumas.

Job Overview

The Case Manager, Housing Specialist will assist families and individuals with all facets of the intake process for our Homeless Services Program at Michael's House. This includes performing assessments, service plan development, and coordinating housing activities with families. The Case Manager, Housing Specialist will also coordinate service provisions with the Family Care Coordination Program.

Key Responsibilities
  • Conduct and complete documentation for intake/assessment process, initial services plan, quarterly/biweekly service plan reviews, coordination of service plan delivery through a large network of area service providers.
  • Support and facilitate the individual's ability to participate in mental health services, in particular, trauma services.
  • Meet independently with families and individuals to assess needs and strengths.
  • Develop service plan goals for families and individuals. Empower residents to identify choices in their daily life by providing necessary information. Ensure they participate in necessary services.
  • Establish and maintain professional working relationships with families and agency staff.
  • Advocate for families and individuals; assist in obtaining necessary services to retain permanent housing and assist in identifying and resolving barriers to housing retention.
  • Act as liaison for families and individuals when communicating with public assistance and other resource providers.
  • Provide intensive case management services in the following areas to settle families in permanent housing and stabilize conditions that led to homelessness:
    • Self-sufficiency
    • Home maintenance
    • Budgeting
    • Meal preparation and nutrition
    • Time management
    • Parenting skills
    • Utilization of community services
    • Tenant responsibilities/rights
Requirements
  • Bachelor's Degree in Human Services field, with at least one (1) year of relevant experience.
  • Associates degree in related field, with at least two (2) years of relevant experience, may be considered.
  • Local travel is required for this role; therefore, a current Clean and Valid New York State Driver's License (actively licensed for at least one year) is required.
  • Must be able to meet the agency's minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire.
  • Previous experience working in a human services agency is a plus.
  • Excellent organization, planning, and time management skills.
  • Outstanding interpersonal and communication skills, capable of building strong working relationships with regulatory bodies.
  • Familiarity with public assistance and other local resources.
  • Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and use secure Internet practices.
  • Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.
  • A compassionate, positive, warm, and caring mindset; strong advocacy for homeless families.
  • A professional record of integrity, proven reliability, and dependability.
  • Capacity and openness to work with populations from culturally diverse and economically disadvantaged backgrounds; including but not limited to a broad range of people with various developmental and functional levels.
  • Ability to demonstrate qualities of patience, flexibility, and adaptability; capable of exhibiting empathy for those in crisis.
  • Ability to exercise ethical, independent judgment, and discretion; and handle sensitive data with strict confidentiality.
  • Ability to pass required pre-employment background checks, including CBC fingerprinting, is required.
What We Offer
  • Competitive Pay with an Excellent Benefits Package
  • Health Insurance options*: Medical, Dental, and Vision
  • $600 Well-being Reimbursement Benefit*
  • Generous Combined Leave Time and 10 Paid Holidays*
  • $500 Employee Referral Bonus*
  • We are a 501(c)(3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*
  • Pension Plan with Aggressive Agency contribution*
  • Life Insurance* – Automatic Benefit at no cost to employee
  • Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
  • Tuition Reimbursement*
  • Travel/Mileage Reimbursement*
  • Professional Development & Career Growth Opportunities
  • Our Commitment to Diversity, Equity, Inclusion & Belonging
  • The Comfort of a Business Casual Environment.

*To qualify, certain conditions may apply

EEO Statement: St. Catherine's Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks

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