Client Services Lead

4 weeks ago


New York, New York, United States Yahoo Holdings Inc. Full time
About the Role:

We are seeking a highly skilled Client Services Lead to join our team at Yahoo Holdings Inc. This is an exciting opportunity to work with a dynamic and innovative company that is revolutionizing the global advertising landscape.

As a Client Services Lead, you will be responsible for managing and growing key accounts, collaborating with internal teams to provide strategic recommendations, data-driven insights, and exceptional client service. You will also work independently to help identify performance, revenue, and new feature opportunities that help foster long-term success for your clients.

Key Responsibilities:

* Manage a portfolio of accounts, operating as a 'small business owner' to grow clients' business
* Develop and cultivate relationships with brand and agency clients as a consultant to their business
* Monitor and influence campaign delivery and performance, troubleshoot and escalate delivery and performance issues, and provide optimization and up-selling opportunities for campaigns
* Develop and provide Strategic Insights, Campaign Wrap-ups, and/or Quarterly Business Reviews to clients
* Own the training plan for new clients as well as continued training for existing clients

Requirements:

* BS/BA or equivalent experience
* 3-5 years of sales/marketing experience; digital advertising or related experience
* A background working with clients and/or in a client services role
* Demonstrated experience effectively managing and optimizing campaigns by analyzing client ROI/ CPA goals and data, media buying cycles, Website architecture, and product/ service update schedules to achieve client goals
* Outstanding written and verbal communication skills
* Outstanding computer skills including advanced knowledge of Google Suite and Excel Skills
* Strong attention to detail, organizational skills & ability to handle multiple priorities
* Ability to creatively solve problems and uncover opportunities through the use of data, analytics, and critical thinking

About Yahoo Holdings Inc.:

Yahoo Holdings Inc. is a leading digital media company that connects hundreds of millions of people around the world to the things they love. With a portfolio of iconic products and platforms, we are dedicated to providing innovative solutions for advertisers, publishers, and consumers alike. Our mission is to be the trusted guide to the digital wilderness, and we are committed to delivering exceptional results for our clients and partners.

What We Offer:

* Competitive salary range: $87,750.00 - $182,500.00/yr
* Incentive compensation opportunities in the form of discretionary annual bonus or commissions
* Equity incentives
* Industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation, sick time, parental leave, and an employee assistance program
* Flexible-hybrid work approach with opportunities for remote work and in-person collaboration

Apply now to join our team and be a part of our mission to revolutionize the global advertising landscape
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