Client Service Manager
3 weeks ago
Job Title: Client Service Manager
Job Summary:
We are seeking a highly skilled Client Service Manager to join our team at City National Bank. As a Client Service Manager, you will be responsible for leading our branch operations and ensuring that our clients receive exceptional service.
Key Responsibilities:
- Lead branch operations and ensure compliance with bank policies and procedures
- Develop and implement sales strategies to drive business growth
- Manage and coach a team of sales and service colleagues to achieve exceptional service levels
- Build and maintain strong relationships with clients and colleagues
- Stay up-to-date with industry trends and regulatory requirements
Requirements:
- Bachelor's degree or equivalent
- Minimum 4 years of direct client service experience
- Minimum 4 years of experience in a banking environment
- Minimum 3 years of supervisory or management experience
What We Offer:
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- A dynamic and supportive work environment
About City National Bank:
City National Bank is a leading financial institution that is committed to providing exceptional service to our clients. We are a subsidiary of Royal Bank of Canada and have a long history of innovation and excellence in the financial industry.
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