Customer Service Representative

4 weeks ago


Omaha, Nebraska, United States Wireless 2 Go NE LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our Retail Team of Experts, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide top-notch customer service and support to our customers, ensuring their needs are met and exceeded.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Stay up-to-date with the latest wireless technologies and services, and effectively communicate their benefits to customers.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Participate in ongoing training and development to enhance skills and knowledge, ensuring continued growth and success.
Requirements
  • High school diploma or equivalent required.
  • At least 6 months of customer service and/or sales experience, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, with a focus on meeting sales targets and driving business growth.
  • Willingness to learn and adapt to new technologies and processes.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
  • A collaborative and inclusive team culture, with a focus on diversity, equity, and inclusion.

We are an equal opportunity employer, committed to creating a workplace that is inclusive and respectful of all individuals. We welcome applications from diverse candidates and encourage you to apply today.



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