Customer Service Representative
4 weeks ago
The Customer Service Representative plays a vital role in delivering exceptional customer experiences. This individual will provide friendly and attentive service, ensuring customers feel valued and supported throughout their interaction.
Key Responsibilities:
- Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
- Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
- Upsell and promote products to customers, leveraging knowledge of store offerings to drive sales growth.
- Assist with visual merchandising and store maintenance, ensuring a clean and organized shopping environment.
- Collaborate with colleagues to achieve sales goals and support team objectives.
Requirements:
- Ability to work in a fast-paced retail environment, providing excellent customer service in a dynamic setting.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to work a flexible schedule, including evenings and weekends, as needed.
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Customer Service Representative
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