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Customer Service Representative

1 month ago

Omaha, Nebraska, United States The Paw Spa Pet Resort Full time
Job Summary

We are seeking a highly motivated and organized Customer Service Representative to join our team at The Paw Spa Pet Resort.

As a Front Desk Receptionist, you will be responsible for answering phones, making appointments, and providing exceptional customer service to our clients and their furry friends.

Key responsibilities include:

  • Answering phone calls and responding to customer inquiries
  • Making appointments for dog daycare, boarding, and grooming services
  • Checking dogs in and out, ensuring a smooth and efficient process
  • Providing exceptional customer service, resolving any issues or concerns that may arise

Requirements

To be successful in this role, you must have:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • High school diploma or equivalent required; degree in a related field preferred
  • Previous customer service experience, preferably in a pet-related industry

What We Offer

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A fun and dynamic work environment
  • Discounts on our services and products