Customer Service Representative

4 weeks ago


Omaha, Nebraska, United States Rudy Partida - State Farm Agent Full time
Job Overview
Are you a customer-focused individual with excellent communication skills? Do you enjoy working in a team environment and providing prompt, accurate, and friendly service to customers? If so, we may have the perfect opportunity for you as a Customer Service Representative with Rudy Partida - State Farm Agent.

As a Customer Service Representative, you will be responsible for establishing customer relationships, providing customer service, and working with the agent to develop and maintain a digital marketing system to promote the office. You will also be responsible for maintaining a strong work ethic and a total commitment to success each and every day.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to develop and maintain a digital marketing system to promote the office.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements
  • Excellent communication skills - written, verbal, and listening.
  • Self-motivated.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Ability to work in a team environment.
  • Ability to multi-task.
  • Ability to effectively relate to a customer.

What We Offer
  • Salary plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience.
  • Growth potential/Opportunity for advancement within my agency.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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