Apartment Leasing Specialist
2 weeks ago
We are seeking a driven and enthusiastic individual who is eager to excel in a role that offers competitive hourly pay along with performance-based bonuses. The Apartment Leasing Specialist serves as the primary representative for our property, engaging with potential residents, showcasing the community's features, and facilitating lease agreements with qualified applicants. The ideal candidate will possess a strong service orientation, excellent communication abilities, and a commitment to ensuring that current residents feel valued and at home.
Our full-time employees enjoy a comprehensive benefits package, including health insurance, paid time off, a 401k plan with matching contributions, and significant opportunities for career advancement as our portfolio grows.
Key Responsibilities:
- Oversee all facets of the leasing process for prospective tenants.
- Deliver exceptional customer service to both future tenants and current residents.
- Conduct property tours, assist with the application process, and successfully close sales.
- Ensure maximum occupancy by closing sales on available units and promoting additional services to enhance customer satisfaction and revenue.
- Maintain precise and current records of prospective and existing client interactions.
- Respond promptly and professionally to inquiries via phone, email, and in-person communications.
- Address resident concerns and requests with a positive attitude to promote satisfaction with management.
- Support the Property Manager and team in coordinating ongoing property maintenance.
- Regularly inspect and tour the community to uphold its appearance and ensure timely repairs.
- Assist the Property Manager in training on-site staff to meet operational objectives.
- Perform other duties as assigned.
- High School diploma or equivalent is required.
- Proven experience in sales or leasing is essential.
- Strong interpersonal communication skills are a must.
- Ability to maintain a high energy level, friendly demeanor, and thrive in a fast-paced environment.
- Basic to intermediate mathematical skills are required.
- National Apartment Leasing Professional (NALP) certification is preferred.
- Proficiency in Microsoft Office and a typing speed of at least 30 words per minute is necessary; experience with Yardi is a plus.
- Must obtain Fair Housing certification before engaging with prospects or residents.
- Availability to work evenings and weekends as needed.
- Adhere to all company policies and procedures, as well as federal, state, and local regulations regarding property management.
Inland Residential Real Estate Services LLC is a full-service property management firm specializing in multi-family housing across the nation. Our commitment to experience, professionalism, and integrity distinguishes us in the multifamily property management sector. Building strong relationships is fundamental to our approach. Our communities offer a diverse range of styles equipped with modern appliances and amenities, including resort-style clubhouses, pools, and communal areas.
We maintain a drug-free workplace and conduct pre-employment background checks and drug screenings in compliance with applicable laws. We are an Equal Opportunity Employer, considering applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial status, marital status, veteran status, disability, or any other legally protected categories.
We are also an E-Verify employer.
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