Medical Coding Product and Support Manager

4 weeks ago


Lansing, Michigan, United States Stride Full time
Job Title: Medical Coding Product and Support Manager

Job Summary:

We are seeking a highly skilled Medical Coding Product and Support Manager to join our team at Stride, Inc. This is a unique opportunity to manage product, support, and student outcomes related to MedCerts Billing and Coding programs. As a key cross-functional member of the Product Development and Student Success teams, you will be responsible for ensuring each program is adequately supported and prepares graduates for certification success and career/job readiness.

Responsibilities:

* Proactively and reactively consult with students to answer questions, provide guidance and support, and ensure they are equipped for certification success.

* Evaluate student performance data and make recommendations for course enhancements to bridge knowledge gaps and increase student success.

* Identify thresholds and resources to help MedCerts students complete their programs and obtain certification.

* Serve as a subject-matter resource for student, team, or client inquiries related to all MedCerts Billing/Coding programs.

* Contribute to curriculum design, development, and enhancement of MedCerts courses related to Medical Billing and Coding.

* Work directly with the MedCerts Product Development Team to optimize the delivery of developed training material and determine which of the "MedCerts 12 Elements of eLearning" will be leveraged to deliver course content in the most meaningful and appropriate way.

Requirements:

* Strong foundational knowledge of the Professional Coder role.

* Ability to demonstrate subject matter expertise and high-level proficiency in Medical Billing and Coding.

* Currently held credentials related to the field of Billing/Coding, as required by licensing and regulatory authorities.

About Stride, Inc.:

MedCerts - a Stride Inc. company (NYSE: LRN) - is a national online training provider strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions.
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