Care Coordinator

2 weeks ago


Bakersfield, California, United States BAKERSFIELD BEHAVIORAL HEALTHCARE HOSPITAL Full time
About Us

Bakersfield Behavioral Healthcare Hospital is a leading provider of acute psychiatric and behavioral healthcare services in California. Our 90-bed facility is situated on 8.8 acres and offers a range of inpatient and outpatient services for children, adolescents, and adults.

Our Mission

We strive to be one of the best places to work in the behavioral healthcare community by offering amazing benefits, encouraging individual growth and development, and incorporating our CARES values system into our daily operations.

Our Values

Our CARES values system is built on five core principles: Compassion, Acceptance, Respect, Empowerment, and Sincerity. We believe that these values are essential to providing exceptional care and creating a positive work environment.

Job Summary

We are seeking a Care Coordinator to join our team. The successful candidate will be responsible for communicating all BBHH services to customer inquiries, ensuring that our CARES values system is present in every conversation and interaction.

Responsibilities
  • Communicate all BBHH services to customer inquiries
  • Ensure that our CARES values system is present in every conversation and interaction
  • Identify and navigate callers who may be in dangerous or difficult situations
  • Obtain and document all pertinent information needed for level of care determination
  • Provide necessary feedback on patient status when requested from hospital staff, physicians, nurses, or mental health workers
Requirements
  • High School Diploma or Equivalent
  • Experience in a call center or healthcare environment
  • Current CPR certification
  • Ability to multitask and work in a fast-paced environment
Benefits
  • Paid Time Off
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Accident Insurance
  • 401k Retirement Plan
  • Discounted Meals
  • Employee Assistance Program
  • TUITION Assistance


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