Per Diem Patient Care Coordinator

3 days ago

Bakersfield, California, United States Optum Full time
Job Summary

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

As a Per Diem Associate Patient Care Coordinator, you will be responsible for providing front office support functions, including appointment scheduling, patient registration, cashiering, and answering incoming calls. You will work closely with the Center Administrator to ensure the smooth operation of the office.

Key Responsibilities:

  • Greet patients as they arrive and manage standard wait times
  • Complete check-in and check-out tasks, including patient demographic verification, insurance verification, and copying required documents
  • Collect co-payments, co-insurance, and deductibles and issue receipts
  • Manage the cashier box and daily deposits according to company policies
  • Answer phones and schedule appointments
  • Manage medical records, including maintaining, filing, and preparing for schedules
  • Ensure all correspondence is scanned and/or filed, and process requests for medical records release

Requirements:

  • High School Diploma / GED (or higher)
  • 1+ years of experience in healthcare or customer service
  • Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Preferred Qualifications:

  • Bilingual (English / Spanish)
  • 1+ years of experience with medical office processes
  • 1+ years of related work experience, including data entry
  • Prior experience with EMR computer applications

Benefits:

UnitedHealth Group offers a comprehensive benefits package, including a competitive salary, incentive and recognition programs, equity stock purchase, and 401k contribution. We are an Equal Employment Opportunity / Affirmative Action employer and welcome applications from diverse candidates.

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