ECM Care Coordinator
4 weeks ago
Clinica Sierra Vista is a leading healthcare provider dedicated to delivering exceptional patient care. We are seeking a highly skilled ECM Care Coordinator to join our team.
Key Responsibilities:
- Meet with new patients to explain the Enhanced Care Management (ECM) program.
- Complete New Enrollment Assessments for all new members.
- Act as a point of contact for members enrolled in the ECM program.
- Connect members to community resources and ensure follow-up for referrals.
- Assess members' social determinants of health and create personalized plans of care.
- Maintain active engagement with members and update goal progress.
- Collaborate with the Interdisciplinary Care Team and communicate with outside providers.
- Proactively engage priority patients to reduce unnecessary Emergency Room utilization.
Requirements:
- Medical Assistant certification or program completion preferred.
- Computer proficiency in Excel, Word, Outlook, PDF, and Electronic Health Records.
- Bilingual (Spanish-English) preferred.
- Excellent internal and external customer service skills.
- Ability to maintain confidentiality and handle sensitive information.
- Lived experience with the Justice Involved Population.
Clinica Sierra Vista values diversity, inclusivity, and respect. We strive to create a welcoming environment that empowers our employees to provide exceptional care to our community.
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