Ambient Edge Customer Support Associate

5 days ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Ambient Edge Full time
Join Our Team: At Ambient Edge, we are dedicated to providing exceptional customer service and support to our customers. As a CSS/CSO Associate, you will play a critical role in helping us achieve this goal.

About the Role: The successful candidate will have strong communication and problem-solving skills, with the ability to work in a dynamic and fast-paced environment. You will be responsible for responding to customer inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
  • Answer customer calls, emails, and online chat requests in a timely and professional manner.
  • Respond to customer inquiries, addressing their needs and concerns promptly and efficiently.
  • Collaborate with internal teams to resolve customer issues, ensuring seamless service delivery.


Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 1-year customer service experience, preferably in a call center environment.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work in a dynamic, fast-paced environment.


Benefits: Competitive salary ($40,000-$55,000), medical insurance, paid time off, and opportunities for professional growth and development.

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