Customer Service Specialist

5 days ago


ChampssurYonne, Bourgogne-Franche-Comté, United States Ambient Edge Full time
Job Title: Customer Service Specialist

Job Summary: We are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Ambient Edge. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.

About the Role: The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for responding to customer inquiries, resolving issues, and providing information about our products and services.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and online chat.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Provide information about our products and services, including features and benefits.
  • Work collaboratively with internal teams to resolve customer issues.


Requirements:
  • Bachelor's degree or equivalent experience.
  • 1-2 years of customer service experience, preferably in a call center environment.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.


Estimated Salary: $45,000 - $60,000 per year, depending on experience.

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