Resort Guest Service Ambassador
6 days ago
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.
Job DescriptionThe Guest Service Agent plays a vital role in creating unforgettable experiences for our guests. As one of the first points of contact, this individual sets the tone for the entire stay.
- Greet and acknowledge arriving, in-house, and departing guests with a warm smile and personalized attention.
- Evaluate guest needs and provide assistance with room assignments, services, and amenities.
- Maintain accurate records and ensure seamless communication between departments.
This position requires excellent communication skills, attention to detail, and a passion for delivering exceptional customer service. Previous experience in a luxury hotel environment is preferred but not required.
Requirements- Demonstrated ability to work effectively in a fast-paced environment with multiple priorities.
- Strong communication and interpersonal skills, with a focus on empathy and conflict resolution.
- Ability to maintain confidentiality and handle sensitive information with discretion.
We offer a competitive salary of $24.83 hourly and opportunities for career growth and development. If you are passionate about delivering exceptional guest experiences and working in a dynamic, luxury environment, we encourage you to apply.
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