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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Pittsfield, Maine branch.
About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to meet their financial needs. You will work closely with our team to build trusted relationships, identify customer needs, and recommend additional products and services.
Key Responsibilities:
- Assist customers with their financial needs and provide recommendations for additional products and services.
- Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
- Build trusting relationships with individuals in the communities we serve.
- Process transactions for customers in a prompt, efficient, courteous, and professional manner.
- Provide exceptional customer service, resolve inquiries, and follow through with customers.
Requirements:
- High school diploma or equivalent required.
- Experience in customer service and a working knowledge of Windows are essential.
What We Offer:
Bar Harbor Bank & Trust offers a competitive salary, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.
Equal Opportunity Employer:
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We are committed to creating a diverse and inclusive work environment that values and respects all employees.
