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Customer Service Representative
1 month ago
We are seeking a highly skilled Customer Service Representative to join our team at Bar Harbor Bank & Trust in Pittsfield, Maine. As a key member of our branch team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and contributing to the success of our organization.
Key Responsibilities- Customer Service: Provide prompt, efficient, and courteous service to customers, responding to their inquiries and resolving issues in a professional manner.
- Relationship Building: Build trusting relationships with customers, understanding their financial needs, and recommending products and services to meet those needs.
- Transaction Processing: Process transactions for customers in a timely and accurate manner, ensuring that all transactions are completed in accordance with bank policies and procedures.
- Community Involvement: Participate in community events and activities, promoting the bank's brand and building relationships with customers and community members.
- Customer Service Experience: Previous experience in a customer-facing role, with a strong focus on providing exceptional customer service.
- Financial Knowledge: Basic knowledge of financial products and services, with a willingness to learn and develop skills in this area.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Teamwork: Ability to work collaboratively as part of a team, supporting colleagues and contributing to the success of the branch.
As a Customer Service Representative at Bar Harbor Bank & Trust, you will have the opportunity to work in a dynamic and supportive environment, with a range of benefits and opportunities for growth and development. We offer a competitive salary, comprehensive benefits package, and a chance to make a real difference in the lives of our customers.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
