Account Director

5 days ago

Seattle, Washington, United States Dexterra Full time
Job Title: Account Director

At Dexterra, we're seeking an experienced Account Director to lead our team of professionals in delivering exceptional customer experiences that make our clients shine. As a key member of our organization, you will be responsible for providing full oversight of custodial services and leadership of our team of staff.

Key Responsibilities:
  • Develop and maintain strong relationships with clients to ensure their needs are met and exceeded.
  • Lead a team of staff to deliver high-quality services and achieve operational excellence.
  • Manage profit and loss, human resources, and operational excellence to ensure the success of our company.
  • Ensure the health and safety of our employees and maintain compliance with safety regulations.
  • Identify and resolve issues proactively to maintain service excellence.
Requirements:
  • Minimum of 5 years of operational experience in Integrated Facilities Management.
  • Awareness of technical elements needed to deliver services support, including familiarity with building systems, equipment maintenance, and regulatory compliance.
  • Proven track record in attracting, developing, and retaining employees, fostering a safe and supportive work environment aligned with organizational people strategies.
  • Ability to effectively communicate performance expectations, monitor progress, and reward achievements to ensure plans, goals, and budgets are met.
What We Offer:
  • Be part of an industry that's more important than ever.
  • Career advancement opportunities.
  • Whereas other companies are downsizing, we are growing.
  • Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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