Front of House Operations Manager
1 week ago
Gecko Hospitality is a leading hospitality company that prides itself on delivering exceptional guest experiences. As our Assistant General Manager, you will play a critical role in driving operational excellence and team performance across all departments.
">Key Responsibilities:
- Operational Management: Oversee daily operations to ensure seamless interactions across hotel departments, maintaining a high standard of service.
- Staff Leadership: Provide guidance, mentoring, and development opportunities for the team, fostering a collaborative culture and professional growth.
- Guest Relations: Actively address guest feedback and concerns to improve satisfaction and deliver memorable experiences.
- Strategic Support: Contribute to planning and executing strategic initiatives aligned with hotel goals.
- Quality Control: Ensure consistent adherence to hotel quality standards, policies, and regulatory requirements.
- Financial Contribution: Assist in budget planning, expense control, and identifying operational efficiencies while maintaining service excellence.
- Crisis Management: Implement effective procedures for handling emergency situations promptly and professionally.
Benefits and Qualifications:
- Necessary Skills: Proven leadership ability, strong communication skills, problem-solving approach, and attention to detail.
- Qualifications: Bachelor's degree in Hospitality Management or a related field, 2-3 years of experience in a hospitality management role, demonstrated success in driving guest satisfaction and enhancing operational performance.
Estimated Salary: $55,000 - $60,000 Annually.
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