Guest Experience Coordinator
4 days ago
At Hyatt House Chicago/Oak Brook, we are committed to delivering exceptional customer service and creating memorable experiences for our guests. As a Guest Service Liaison, you will play a critical role in ensuring that our guests have a seamless and enjoyable stay.
About the Role
This role is ideal for someone who is highly motivated, organized, and has excellent communication skills. You will be responsible for checking guests in and out of the hotel, answering their questions, and resolving any issues they may have.
Responsibilities
- Check guests in and out of the hotel, ensuring that their stay is smooth and hassle-free
- Answer phone calls, respond to emails, and resolve guest inquiries in a timely and professional manner
- Handle cash transactions, process payments, and maintain accurate records
- Maintain a clean and organized front desk area, including responding to guest requests and resolving any issues that may arise
- Work closely with other departments to ensure that guest needs are met
- Participate in ongoing training and development to improve skills and knowledge
Requirements
- High school diploma or equivalent required; previous customer service experience preferred
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
- Strong communication and problem-solving skills
- Basic math skills and ability to handle cash transactions
- Ability to lift up to 25 pounds and stand for long periods of time
Benefits
- A competitive salary of $45,000 per year
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan with company match
- Free meals and accommodations during your shift
-
Guest Experience Representative
3 days ago
Oak Brook, Illinois, United States Smashburger Full timeJob Title: Guest Experience RepresentativeAbout the Role:As a Guest Experience Representative at Smashburger, you will play a key role in ensuring that every guest has a positive and memorable dining experience. Your primary responsibility will be to provide exceptional customer service, handle guest complaints, and maintain a clean and welcoming...
-
Exceptional Guest Experience Specialist
6 days ago
Oak Brook, Illinois, United States Kona Grill - Oak Brook Full timeKey ResponsibilitiesDeliver exceptional guest service by being attentive, friendly, and knowledgeable about our menu and promotions.Work effectively as part of a team to ensure seamless service during peak hours.Accurately take orders, manage tables, and maintain a clean and organized workspace.Required Skills and QualificationsPrior experience in...
-
Restaurant Host
4 weeks ago
Oak Brook, Illinois, United States Doughboy Restaurant Group Full timeWe are seeking a highly skilled and organized Restaurant Host to join our team at Doughboy Restaurant Group. As a Restaurant Host, you will play a crucial role in ensuring a positive experience for our guests from the moment they arrive until they leave.About the RoleThis is an exciting opportunity for someone who is passionate about providing exceptional...
-
Customer Experience Specialist
4 days ago
Oak Brook, Illinois, United States Jason's Deli Full timeAre you a people person looking for a challenging and rewarding career? Do you thrive in fast-paced environments where no two days are ever the same?As a Restaurant Customer Service Team Member at Jason's Deli, you will be responsible for creating an unforgettable experience for our customers. Your primary goal will be to prioritize work tasks while...
-
Customer Experience Ambassador
6 days ago
Oak Brook, Illinois, United States Kura Sushi Oak Brook Full timeJoin Our Team at Kura Sushi Oak Brook!">We are a Japanese restaurant located in Oak Brook, Illinois, that offers a unique revolving sushi dining experience. Our team is passionate about providing excellent service to our guests and ensuring they have an enjoyable time with us.Our Values:We value teamwork, innovation, and customer satisfaction above all else....
-
Dining Experience Specialist
1 week ago
Oak Brook, Illinois, United States The Sheridan at Oak Brook Full timeAbout the RoleThe Sheridan at Oak Brook is seeking a Dining Experience Specialist to provide excellent service to our residents and guests. As a key member of our team, you will be responsible for delivering high-quality food and beverage services in a fast-paced environment.ResponsibilitiesCommunicate effectively with the kitchen staff to ensure prompt...
-
Event Planning Coordinator
2 weeks ago
Oak Brook, Illinois, United States Fox Restaurant Concepts Full timeJob DescriptionThe Special Events Manager plays a vital role in planning and executing private dining events at Fox Restaurant Concepts. As the primary point of contact for clients, you will be responsible for ensuring seamless execution of each event.Key Responsibilities:Manage incoming leads and close deals to achieve annual sales goalsCoordinate with...
-
Customer Experience Coordinator
4 weeks ago
Oak Brook, Illinois, United States Vuori, Inc. Full timeVuori, Inc. is a dynamic and fast-paced retailer of athletic apparel that embodies the spirit of an active coastal California lifestyle. We are seeking a highly motivated and customer-focused Sales Associate to join our team in this exciting role.About VuoriWe are committed to providing an unforgettable customer experience through insightful product...
-
Customer Experience Representative
4 days ago
Oak Brook, Illinois, United States Hyatt House ChicagoOak Brook Full timePhysical and Mental DemandsThe Guest Services Representative must be physically able to utilize computer keyboards, printers, phones, and basic office supplies for extended periods. They should possess firm grasping abilities for all work aspects and be capable of lifting up to 50 pounds occasionally. The role requires standing and walking for long periods,...
-
Camp Experience Coordinator
6 days ago
Oak Brook, Illinois, United States KE Camps Full time**Job Overview**KE Camps is the leading provider of summer camps for country clubs nationwide. Our staff are the backbone of our programs, and we pride ourselves on giving them an incredible amount of support.We guarantee you will feel part of the KE Camps team as a Summer Day Camp Counselor-Intern. As a staff member, you will have the potential to serve as...
-
Room Attendant Coordinator
6 days ago
Oak Brook, Illinois, United States Hyatt House Oakbrook Full timeAbout the JobThis position involves working in a dynamic environment where no two days are alike. You will be responsible for delivering exceptional customer service and ensuring that all guests have a comfortable and enjoyable stay.Provide attentive and courteous service to guests.Respond promptly to guest requests and concerns.Work collaboratively with...
-
Restaurant Team Member
4 weeks ago
Oak Park, Illinois, United States Wingstop Full timeWingstop is a fast-paced and dynamic restaurant environment that requires a high level of energy and enthusiasm. As a Service Expert, you'll play a critical role in delivering World Class service to our guests, ensuring they have an exceptional dining experience.About the JobIn this role, you'll be responsible for acting as the face and voice of Wingstop,...
-
Store Experience Coordinator
4 days ago
Oak Park, Illinois, United States Target Full timeAbout the RoleThis role provides exceptional guest service in our smallest format stores. You will create a welcoming experience by authentically greeting all guests and observing to quickly understand whether a guest needs assistance or wants to interact.
-
Hotel Service Coordinator
2 weeks ago
Oak Brook, Illinois, United States Residence Inn Oak Brook Full time**Job Overview:** Front Desk Agent/PM Shifts**Location:** Residence Inn Oak Brook, IL**Estimated Salary:** $45,000 per year.Job DescriptionThis role is responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable. Key responsibilities include greeting and registering guests, managing room reservations,...
-
Deli Crew Member
3 days ago
Oak Brook, Illinois, United States Jason's Deli Full timeAt Jason's Deli, we're all about serving up more than just great food – we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Restaurant Team Associate, you'll be an integral part of our team, helping to create a warm and inviting atmosphere for our guests.Your Key Responsibilities:Anticipate customers' needs...
-
Dining Room Coordinator
3 days ago
Oak Brook, Illinois, United States California Pizza Kitchen Full timeHost Position Summary: We are seeking a highly motivated and organized individual to join our team as a Host at CPK. As a Host, you will be responsible for providing exceptional service to our guests, while also maintaining a clean and welcoming environment.Responsibilities: The ideal candidate will have excellent communication skills, be able to multitask,...
-
Patient Experience Ambassador
4 weeks ago
Oak Brook, Illinois, United States Veterinary Emergency Group (VEG) Full timeUnlock the Power of Exceptional Patient CareVeterinary Emergency Group (VEG) is a rapidly expanding emergency veterinary company with hospital locations across the United States, revolutionizing emergency medicine with a customer-centric approach.We are seeking an experienced Customer Experience Coordinator to join our team and create unforgettable...
-
Dining Room Coordinator
2 weeks ago
Oak Brook, Illinois, United States J. Alexander's Restaurants Full timeJoin Our TeamJ. Alexander's Restaurants is seeking a motivated and enthusiastic individual to join our team as a Restaurant Host.As a key member of our front-of-house team, you will be responsible for creating a warm and inviting atmosphere for our guests.We offer:A competitive hourly rate of $7.80 per hour (plus tip income)Flexible scheduling to fit your...
-
Administrative Support Coordinator
4 weeks ago
Oak Brook, Illinois, United States Mayslake Village Full timeJob OverviewMayslake Village is seeking a Part-Time Receptionist to provide administrative support and create a welcoming environment for visitors and guests.ResponsibilitiesGreet visitors warmly and offer assistance with inquiries.Provide directions and information about various areas of the campus.Answer incoming phone calls professionally and route as...
-
Restaurant Host
4 weeks ago
Oak Brook, Illinois, United States J. Alexander's Full timeAbout the RoleWe are seeking a highly motivated and energetic individual to join our team as a Restaurant Host. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for all guests.Key Responsibilities:Welcoming Guests: Greet and seat guests in a timely and friendly...