Business Development Director
3 days ago
Hiring for a Branch Manager at Hertz Global brands to represent our company to customers, community leaders, business partners, vendors and government entities.
Job Summary:The ideal candidate will have in-depth knowledge of operations, management, logistics, technology and financial disciplines. They must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance.
About the Role:- Develop, monitor, modify and assure compliance with the annual business plan to ensure profitability of the business unit
- Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
- Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
- Handle or assist in the resolution of customer service issues
- Ensure high level of customer service is maintained at or above area goals
- Coach all staff and empower staff to engage in problem resolution and customer relations
- Be active in attending/hosting outside sales meetings or events to promote the company and branch location
- Continue to increase market penetration of the branch and increase revenue
- Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring they are in line with overall corporate objectives
- Actively participate in training, coaching, and mentoring of all Branch staff
- Complete performance reviews with all Branch staff discuss strengths and development opportunities
- Hold weekly staff meetings to keep employees motivated and informed of business operations
- Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
- Maintain environment of positive employee relations
- Ensure all corporate policies and procedures are administered and followed appropriately by all personnel.
- Previous management experience in fast-paced environment required
- Experience in car rental, hospitality, or tourism preferred
- Result orientation with demonstrated history of success
- Demonstrated ability to direct and motivate teams
- Proficiency in Technology
We offer competitive salary around $52,000 annually. We provide an opportunity to work in a dynamic environment with fast-growing team. Our team members enjoy flexibility and autonomy to manage their tasks efficiently.
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