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Territory Sales and Service Representative

2 months ago

Columbus, Ohio, United States Ecolab Full time
About the Role

Ecolab is seeking a skilled Territory Sales and Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and sales support to our clients in the hospitality, foodservice, and long-term care industries.

Key Responsibilities
  • Service Customers
    • Conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems
    • Assist in the installation of equipment and solutions
    • Demonstrate safe equipment use, ensuring customer operations are fully functional, and teams are properly trained
    • Provide emergency service to existing customers via phone or in person, as needed
    • Manage equipment, parts, and inventory to control costs
  • Provide Solutions
    • Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
    • Leverage tools and technology (including tablet and mobile phone apps) to conduct service visits and recommend unique programs and solutions to customers
Requirements
  • High School Diploma or Equivalent
  • 1 Year of Mechanical Service, Customer Service, Food Service, or Hospitality Industry-Related Experience
  • Availability to Provide Emergency Assistance to Customers
  • Current and Valid Driver's License
Preferred Qualifications
  • Associates Degree or Other Advanced Training or Certifications
  • Previous Mechanical Problem-Solving Experience (e.g. Plumbing, Electrical, HVAC, and/or Mechanical Experience)
About Ecolab

Ecolab is a leading global provider of solutions and services for the hospitality, foodservice, and long-term care industries. We are committed to providing exceptional customer service and support to our clients, and we are seeking a skilled Territory Sales and Service Representative to join our team.