Automotive Repair Advisor
2 weeks ago
Overview:
We are seeking a committed Automotive Service Advisor to become a vital part of our team at Infiniti of Akron. In this position, you will play a key role in providing outstanding customer service and expert guidance to assist clients with their vehicle repair and maintenance requirements. If you have a strong enthusiasm for automobiles and a desire to assist others, this role is an excellent fit for you.
Key Responsibilities:
- Greet customers warmly and listen carefully to their vehicle issues
- Perform comprehensive vehicle assessments to accurately determine repair and maintenance needs
- Clearly communicate necessary services and their associated costs
- Assist customers in scheduling appointments and prioritizing repairs
- Work closely with technicians to ensure timely completion of services
- Keep detailed records of customer interactions and transactions
- Address any customer concerns promptly to maintain high satisfaction levels
Qualifications:
- Prior experience in automotive service or a related field
- Exceptional communication and customer service abilities
- Thorough understanding of automotive systems and repairs
- Capability to accurately diagnose mechanical problems and propose suitable solutions
- Skilled in using computerized systems for estimates and billing
- Detail-oriented, organized, and able to manage multiple tasks effectively
- A valid driver's license is mandatory
Benefits:
- Competitive salary package
- Comprehensive health, dental, and vision coverage
- 401(k) retirement savings plan
- Generous paid time off and holiday benefits
- Opportunities for career advancement within the organization
About Us:
Infiniti of Akron is a respected automotive dealership located in Akron, Ohio. Known for our exceptional service and high-quality vehicles, we are committed to delivering an outstanding experience for both our customers and our team members. Our core values emphasize teamwork, integrity, and a continuous pursuit of excellence in all aspects of our operations.
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