Customer Engagement Specialist

1 week ago


Los Angeles, California, United States Titan Management Inc Full time
Job Summary

We are seeking a highly motivated and personable Customer Engagement Representative to join our team at Titan Management Inc. As a Customer Engagement Representative, you will play a vital role in developing relationships within the community and making every program member feel important.

Key Responsibilities:

  • Educate community members on the benefits of our clients and how it can make their day-to-day easier
  • Qualify potential community members for the benefits we offer
  • Answer any questions or concerns community members may have by actively listening and providing an efficient solution
  • Engage community members in a warm and friendly way to make them feel comfortable
  • Attend daily meetings and webinars to stay up to date with new policies, procedures, and any new deals or promotions being rolled out

Requirements:

  • High School diploma or GED
  • Prior experience in customer service, sales, client-facing, community outreach, or volunteering
  • Flexible schedule and willing to work untraditional hours

About Us:

Titan Management Inc is a company that has been pushing the envelope in developing innovative and impactful outreach programs that enhance the quality of living in our community. We have teamed up with the nation's most renowned clients to strengthen the delivery of services for those who need them.



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