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Customer Engagement Specialist
2 months ago
We are looking for a Customer Engagement Specialist in the eyewear sector. Our company is a prominent player in the luxury designer eyewear market.
This role involves assisting clients by delivering product and service insights, conducting sales outreach, and supporting our digital commerce initiatives.
Key Responsibilities:
- Reach out to both existing and prospective clients to drive sales
- Address customer inquiries and resolve complaints
- Share detailed information regarding our products and services
- Identify and troubleshoot product-related issues
- Maintain an up-to-date knowledge base of our evolving offerings
- Support our online sales efforts
Required Qualifications:
- Prior experience in sales, customer service, or a related field
- Strong ability to foster relationships with clients
- Capability to manage multiple tasks effectively
- Professional and positive attitude
- Exceptional written and verbal communication skills
- Proficient computer skills
At Triumph Optical, we specialize in the distribution of eyewear products and supplies.
