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Sales Engineer for Advanced Microscopy Solutions

2 months ago


Los Angeles, California, United States Dunwell Tech Inc Full time

Job Overview: We are seeking a knowledgeable and enthusiastic Sales Engineer to join our team at Dunwell Tech Inc. This role involves gaining a comprehensive understanding of our cutting-edge digital microscopes and related accessories to provide exceptional technical support and informed recommendations to our clients.

Company Overview: Dunwell Tech Inc. has been a leading distributor of innovative digital microscopy solutions for over 15 years. Our commitment to quality has earned us recognition across various sectors, including manufacturing, education, aerospace, and more. We showcase our products at numerous industry events and trade shows throughout the year.

Position Responsibilities:

  • Engage with customers through various communication channels, including live chats, phone calls, and support tickets.
  • Conduct online demonstrations of our products to potential clients.
  • Evaluate and test sample items submitted by customers, providing detailed feedback.
  • Assess returned products for warranty claims and repairs.
  • Familiarize yourself with new hardware and software offerings, providing insights and feedback.
  • Represent the company at trade shows and industry events, showcasing our products and engaging with attendees.
  • Set up and maintain an organized and professional display at events.
  • Answer technical inquiries and provide product demonstrations to prospective customers.
  • Collect and return sales leads and feedback from trade shows to enhance future strategies.

Qualifications:

  • A Bachelor's Degree from an accredited institution is preferred.
  • Strong understanding of computer hardware and software.
  • Exemplary interpersonal skills with a friendly demeanor.
  • Ability to comprehend and articulate complex technical information.
  • Comfortable presenting in front of groups and engaging with industry professionals.
  • Willingness to travel frequently across the United States.
  • Self-motivated with a proven ability to manage a dynamic travel schedule.
  • Entry-level candidates are encouraged to apply, as training will be provided.

Benefits:

  • 401(k) plan with matching contributions.
  • Comprehensive health and dental insurance.
  • Generous paid time off policy.