Customer Service Representative

2 weeks ago


Omaha, Nebraska, United States SpartanNash Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Care Associate to join our team at SpartanNash. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with their shopping needs.

Key Responsibilities
  • Provide courteous and professional customer service to guests in person and over the phone
  • Operate cash registers and process transactions accurately and efficiently
  • Assist guests with their shopping needs, including answering questions and resolving issues
  • Maintain a clean and organized store environment, including the cash wrap and surrounding areas
  • Comply with company policies and procedures, including security and cash handling procedures
Requirements
  • High school diploma or equivalent required
  • One year of prior retail or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Physical ability to stand for long periods and lift up to 30 pounds
About SpartanNash

SpartanNash is a food solutions company that delivers the ingredients for a better life. We are committed to fostering a People First culture and providing our associates with opportunities for growth and development. As a Guest Care Associate, you will be part of a dynamic team that is dedicated to providing exceptional customer service and creating a positive shopping experience for our guests.



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