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Financial Services Manager in Training

2 months ago

Memphis, Tennessee, United States Tennessee Title Loans Full time

Customer Service Manager Trainee

at Tennessee Title Loans, Inc.

Position Overview:

As a vital member of our team, you will offer financial solutions to clients facing temporary financial challenges. Our organization prioritizes the health and safety of both our employees and customers, ensuring a secure environment while providing essential loan products and financial services.

The role of Customer Service Manager Trainee serves as the initial point of contact for our clients. In this position, you will gain comprehensive knowledge of our operations and culture, utilizing this understanding to deliver the most suitable loan products and financial services tailored to individual client needs. We are looking for motivated individuals who can manage multiple accounts while treating each client with utmost importance.

Commitment to Safety:

We prioritize a safe and healthy workplace for our employees and clients. Our team members have consistently been recognized as essential and have not faced layoffs or wage reductions during challenging times.

Career Advancement:

Begin your journey with a leading organization that offers exceptional training programs. We promote from within, providing you with a clear path to success.

Team Support:

Join a group of professionals dedicated to your success.

Compensation and Benefits:

  • Competitive salary with bonus opportunities
  • Majority company-paid Health, Dental, and Vision insurance
  • 401k Retirement Plan
  • Life and Disability Insurance
  • Two weeks of paid vacation, five paid holidays, and five PTO days
  • Standard 40-hour work week, Monday through Saturday
  • Branch hours: Monday - Friday 10 AM - 6 PM, Saturday 10 AM - 3 PM
  • Every Sunday off
  • Hourly wage: $15.00
  • Monthly bonus potential

Preferred Qualifications:

  • 1+ years of experience in Customer Service, Sales, or Collections
  • Team-oriented mindset developed through sports
  • Some college education or military background
  • Strong passion for Customer Service
  • Desire to succeed
  • Basic math skills and willingness to learn
  • Friendly and approachable phone demeanor
  • Ability to engage with clients in a welcoming manner

Minimum Required Education and Qualifications:

  • High School Diploma or equivalent
  • Availability to work 40 hours per week, including Saturdays
  • Successful completion of pre-employment screenings
  • Reliable personal transportation and valid Driver's License

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.