Orthodontic Treatment Coordinator Specialist

6 days ago

Spokane, Washington, United States Hi5Orthodontics Full time

About Hi5 Orthodontics

We are a fun, friendly, modern and fast-paced orthodontic office offering braces and Invisalign to Youth and adults in the Spokane area. Our mission is to provide exceptional patient care and achieve outstanding results.

Job Summary

We are seeking an experienced Treatment Coordinator who will be responsible for ensuring the smooth and successful appointments of all new patients. The ideal candidate will have excellent communication skills, be self-motivated, organized and have a positive attitude.

Key Responsibilities

  • Assist with the preparation of treatment plans and communicate them to patients and parents.
  • Responsible for contracts signed by a responsible party prior to or on banding day.
  • Ensure accurate charting and insurance information has been entered in correctly for Insurance Coordinator to submit once contract is signed.
  • Gather and maintain all treatment coordinator records and reports, and communicate them to the Practice Manager.
  • Sets up treatment rooms for all new patient exams.
  • Welcomes new patients/parents promptly with a warm smile.
  • Checks all new patient charts to ensure info was correctly entered upon scheduling.
  • Responsible for new patient paperwork to ensure it has been completed. Map in fields from the online questionnaire into chart. Ensures process is compliant with HIPPA laws.
  • Completes New Patient Xrays for appointment.
  • Gives accurate and correct pricing based on treatment plan recommendations. May include expected insurance amount if insurance has been previously verified for the specific patient.
  • Works numbers for new patients and sets up comfortable monthly payments that align with office guidelines.
  • Keeps records of all contracts, fees, referral, and other important information.
  • Helps to fill the schedule when needed by communicating with the Front Desk Coordinators.

Requirements

  • At least 1 year of treatment coordinating experience is required.
  • Be self-motivated, organized, and have a positive attitude.
  • Possess great understanding of dental terminology.
  • Committed to the position arriving on time daily and staying late as needed.
  • Excellent computer skills including Microsoft Word, Excel, Teams, and Outlook.

Estimated Salary: $45,000 - $55,000 per year

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