Catering and Events Sales Professional

7 days ago


Rochester, New York, United States DoubleTree by Hilton Rochester Full time
About the Role

We are seeking a highly skilled Sales and Catering Manager to join our team at DoubleTree by Hilton Rochester. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.

Key Responsibilities
  • Sales and Revenue Growth: Develop and execute sales strategies to achieve catering budgeted revenue, maintain a balance of account maintenance and prospecting for new business, and establish and maintain effective and profitable relationships with customers.
  • Customer Service: Act as liaison between clients and banquet operations, provide clear communication to guests and hotel personnel, and ensure seamless execution of banquets.
  • Market Knowledge: Stay up-to-date on industry trends, competitor analysis, and market intelligence to identify opportunities for growth and expansion.
  • Team Collaboration: Work closely with the Director of Sales, catering and restaurant teams to ensure alignment and effective communication.
  • Reporting and Analysis: Provide weekly, monthly, quarterly, and annual production reports, as well as sales activity reports, to support business decision-making.
Requirements
  • Education and Experience: Minimum of 2 years hospitality experience, with a strong background in sales and customer service.
  • Skills and Qualifications: Strong sales and interpersonal skills, professional phone etiquette, writing skills, and knowledge of Microsoft Office. Ability to communicate effectively in English, with a preference for Spanish as a second language.
  • Physical Requirements: Ability to remain stationary at assigned post for extended periods, be mobile and walk for lengths at a time, and exert up to 25 pounds of force occasionally.
What We Offer

We offer a competitive salary range of $55,000-$58,000 per year, depending on experience. We are an equal opportunity employer and welcome applications from diverse candidates.



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