Medical Office Coordinator
2 days ago
The Medical Records Department is seeking a highly organized and detail-oriented individual to oversee the daily operations of the office. As the Departmental Coordinator, you will be responsible for ensuring the smooth functioning of the department, including managing personnel, work assignments, and maintaining accurate records.
Key Responsibilities- Direct and coordinate the overall operation of the Medical Records department
- Recruit, interview, and select personnel with the approval of the Administrator
- Schedule department work hours, personnel, work assignments, and maintain accurate records
- Complete performance evaluations timely
- Make daily rounds of the reception area to ensure that reception personnel are performing required duties and that appropriate reception procedures are being followed
- Answer the telephone promptly and politely, screen all incoming calls according to facility policy, and take messages and relay them promptly to the proper individual
- Greet and direct all visitors to sign in
- Type, file, copy materials, and maintain all files, records, equipment, and supply items as assigned
- Prepare reports, assignments, and correspondence as needed and directed by the Administrator
- Receive, sort, direct mail, and fax information
- Send reports to appropriate agencies as required
- Maintain cordial relationships with all residents, staff, public agencies, visitors, and callers
- High school education or equivalent; some college preferred
- Must be knowledgeable of administrative practices, procedures, and guidelines
- Accurate typing, filing, and record-keeping skills
- Good communication skills
- Must be able to read, write, and speak the English language in an understandable manner
- Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations
- Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and the general public
- Must possess leadership and supervisor's ability and willingness to work harmoniously with other personnel
- Must have patience, tact, a cheerful disposition, and enthusiasm
- Must be able to move intermittently throughout the workday
- Must be able to cope with the mental and emotional stress of the position
- Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met
- Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies
- Must be in good general health and demonstrate emotional stability
- Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people
- May be required to lift and move equipment and supplies, etc., in excess of fifty (50) pounds throughout the workday
- Must have a pleasant speaking voice
- Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses
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