Technical Support Specialist
2 weeks ago
As a Technical Support Specialist, you will provide essential assistance to engineering teams across various technical projects. Your role will involve:
Data Management
- Collecting, organizing, and formatting technical information, including laboratory results and design modifications.
- Compiling and processing engineering data to support project requirements.
Documentation Production
- Creating comprehensive engineering documents, including reports, diagrams, and schematics.
- Preparing detailed test and evaluation reports for project assessments.
Project Coordination
- Submitting final acceptance documentation to management for review and approval.
- Updating project management tools with the latest status from engineering teams to ensure accurate tracking of contract deliverables.
Qualifications
- High School Diploma required; no Bachelor's Degree necessary.
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Familiarity with JIRA software for project tracking.
- Strong communication skills to interact effectively with customers and internal teams.
- Ability to work independently with minimal supervision, demonstrating initiative in problem-solving.
- Excellent organizational skills and adaptability in a fast-paced environment.
- Basic experience in data entry and computer operations.
Equal Opportunity Employment
ICONMA, LLC is committed to fostering an inclusive workplace that values diversity and promotes equal opportunity for all individuals, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.
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