Guest Services Representative

2 months ago


Linthicum Heights, Maryland, United States Remington Hotels Full time

Position Overview

Key Responsibilities:

  • Provide a warm welcome and engage with guests, ensuring smooth check-in and check-out processes.
  • Accurately record all charges in a timely manner.
  • Handle monetary transactions, including processing payments and providing change as needed.
  • Possess a comprehensive understanding of Front Office operations and daily financial activities.
  • Manage bookings, including room assignments, rate adjustments, and special guest requests.
  • Be knowledgeable about hotel pricing structures, discounts, and reservation protocols.
  • Assist with immediate booking requests and adhere to cancellation policies.

Work Environment:

Join a dynamic team at Remington Hotels, where we prioritize comfort and convenience for all our guests.

Candidate Profile:

Essential Qualifications:

  • Exhibit a strong work ethic and self-driven attitude.
  • Willingness to adapt to various work schedules, including evenings, weekends, and holidays.
  • Collaborative team member dedicated to delivering outstanding guest experiences.


  • Linthicum Heights, Maryland, United States Guest Services Full time

    Job SummaryThe Food Service Supervisor plays a vital role in ensuring the success of our dining operations. As a key member of our team, you will assist the Manager in overseeing all aspects of unit operations and floor management, including food, beverage, equipment, and property. Your primary goal will be to facilitate the fulfillment of financial goals...


  • Linthicum Heights, Maryland, United States MM&P MARITIME ADVANCEMENT Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Guest Services Representative to join our team at the Maritime Conference Center. As a key member of our hotel operation, you will be responsible for delivering exceptional guest experiences and ensuring seamless front desk operations.Key ResponsibilitiesFront Desk OperationsProcess...


  • Linthicum Heights, Maryland, United States MM&P MARITIME ADVANCEMENT Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Guest Services Representative to join our team at the Maritime Conference Center. As a key member of our hotel operation, you will be responsible for delivering exceptional guest experiences and ensuring seamless front desk operations.Key ResponsibilitiesFront Desk OperationsProcess...


  • Linthicum Heights, Maryland, United States MITAGS Full time

    Hotel Guest Services RepresentativeAt MITAGS, we're not just another hotel - we're a culture and a closely knit team. We believe in respect for our customers and employees, in openness and honesty, and most importantly, no drama. This is why many of our employees have been on the team for 5, 10, 15 even over 20 years.Why Work with Us?There's no other hotel...


  • Linthicum Heights, Maryland, United States LHH Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our front of house team at LHH. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Take orders quickly and efficiently, managing a cash drawer and...


  • Linthicum Heights, Maryland, United States Marriott Full time

    We are seeking a skilled Customer Service Representative to join our team at Marriott Hotels. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional guest experiences and ensuring a smooth stay for our valued customers.Key Responsibilities:Process operational needs and address guest requests in a timely...


  • Linthicum Heights, Maryland, United States MITAGS Full time

    Job SummaryAt MITAGS, we're not just another hotel - we're a culture and a closely knit team. We believe in respect for our customers and employees, in openness and honesty, and most importantly, no drama. This is why many of our employees have been on the team for 5, 10, 15, even over 20 years.About the RoleWe're seeking a highly skilled and experienced...


  • Linthicum Heights, Maryland, United States Cornerstone Hospitality Full time

    Housekeeper - Cleaning and Guest ServicesCornerstone Hospitality is seeking a highly skilled and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas.Key Responsibilities:Clean and maintain hotel rooms, including making beds, cleaning...


  • Capitol Heights, Maryland, United States La Quinta Inn & Suites Full time

    Job OverviewAs a Guest Service Representative at La Quinta Inn & Suites, you will play a vital role in ensuring guest satisfaction through check-in, check-out, and attentive coordination of hotel services. Your focus will be on optimizing each guest's experience by promoting hotel services, facilities, and outlets, as well as providing information on...


  • Linthicum Heights, Maryland, United States MM&P MARITIME ADVANCEMENT Full time

    Hotel Front Desk Guest Services RepresentativeThe Maritime Conference Center is seeking a highly skilled Hotel Front Desk Guest Services Representative to join our team. As a key member of our hotel operation, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Responsibilities:Manage...


  • Linthicum Heights, Maryland, United States MM&P MARITIME ADVANCEMENT Full time

    Hotel Front Desk Guest Services RepresentativeThe Maritime Conference Center is seeking a highly skilled Hotel Front Desk Guest Services Representative to join our team. As a key member of our hotel operation, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Responsibilities:Manage...


  • Linthicum Heights, Maryland, United States MITAGS Full time

    Job Title: Hotel Guest Services RepresentativeAt Maritime Conference Center, we are a culture and a closely knit team. We believe in respect for our customers and our employees, in openness and honesty, and more importantly, no drama. This is why many of our employees have been on the team for 5, 10, 15 even over 20 years.Job SummaryWe are seeking a highly...


  • Linthicum Heights, Maryland, United States Remington Full time

    Job SummaryAs a Front Desk Representative at Remington, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience. You will be the first point of contact for guests, greeting them warmly and efficiently processing their reservations. Your attention to detail and ability to multitask will be...


  • Linthicum Heights, Maryland, United States Westin Baltimore Full time

    Welcome to the Westin Baltimore, where we're passionate about delivering exceptional service and creating memorable experiences for every guest.We're committed to fostering a culture that values our employees, recognizing that they are our most valuable asset.Our team is dedicated to providing personalized service and exceeding guest expectations.We're proud...


  • Linthicum Heights, Maryland, United States Roto-Rooter Plumbing & Water Cleanup Full time

    Be the First Point of ContactWe are seeking a skilled Customer Service Representative to join our team at Roto-Rooter Plumbing & Water Cleanup. As the first point of contact with our customers, you will play a critical role in providing exceptional service and support.Key Responsibilities:Obtain key information from customers while expressing empathy and...


  • Linthicum Heights, Maryland, United States Roto-Rooter Full time

    OverviewRoto-Rooter is seeking a skilled Customer Service Representative to join our team in the Baltimore area. As a key member of our call center, you will be the first point of contact for our customers, providing exceptional service and support.ResponsibilitiesProvide empathetic and confident communication with customers to resolve their plumbing...


  • Linthicum Heights, Maryland, United States Northrop Grumman Federal Credi Full time

    Job OverviewNorthrop Grumman Federal Credit Union is seeking a highly motivated and customer-focused Member Service Representative to join our team. As a key member of our operations team, you will play a critical role in promoting our credit union products and services to members, providing exceptional customer service, and ensuring a positive member...


  • Linthicum Heights, Maryland, United States Northrop Grumman Federal Credi Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our members, promoting credit union products and services, and performing various member transactions.Key ResponsibilitiesProvide excellent customer...


  • Linthicum Heights, Maryland, United States Remington Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at SpringHill Suites Baltimore BWI Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless stay for our guests.Key ResponsibilitiesDeliver outstanding customer...


  • Linthicum Heights, Maryland, United States Roto-Rooter Full time

    OverviewRoto-Rooter is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a member of our call center team, you will be responsible for providing world-class service to our customers while ensuring their plumbing issues are resolved efficiently.ResponsibilitiesHandle high-volume inbound Spanish and English calls with a...