Customer Service and Delivery Representative

1 week ago


Columbia, Missouri, United States W.S. Badcock Corporation Full time
Job Description

Overview

We are seeking a highly motivated and detail-oriented Retail Delivery Associate to join our team at W.S. Badcock Corporation. As a Retail Delivery Associate, you will be responsible for performing a variety of specific duties at our store and outside locations.

Key Responsibilities:

  • Operate and maintain a delivery vehicle consistent with company policy.
  • Prepare merchandise for delivery, including assembly.
  • Deliver and install merchandise to customers' homes.
  • Perform a variety of customer service functions, including serving customers professionally at all times.

Requirements:

  • High school education or equivalent.
  • Ability to lift up to 75 lbs., 200 lbs. with the aid of a dolly or the assistance of another person without sustaining personal injury or damaging the merchandise.
  • Ability to read tags, instructions, maps, and documents.
  • Clean, valid driver's license – ability to be DOT certified if required.
  • Mechanical ability to install and service home appliances, electronics, etc.
  • Ability to work flexibility involving work hours, including weekends.
  • Ability to communicate effectively with customers and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
  • Ability to plan and organize daily work activities and work independently in the absence of a supervisor.
  • Ability to lift, bend, stoop, kneel, sit, stand, and walk.

Work Environment:

As a Retail Delivery Associate, you will work indoors in a controlled environment and be exposed to weather during deliveries. You may be exposed to dust and airborne particles.

Additional Information:

  • Operate and maintain a delivery vehicle.
  • Prepare merchandise for delivery, including assembly.
  • Deliver and install merchandise to customers' homes.
  • Ability to lift 75 lbs. 200 lbs. with assistance of dolly or another person.
  • Clean, valid driver's license, ability to be DOT certified.
  • Work shift Mon-Sat, to include late evenings and weekends.
  • Advancement opportunities available.
  • High school education or equivalent.
  • Bilingual a plus.

Benefits:

  • Competitive pay.
  • Medical, dental, and vision benefits.
  • 401(k) plan.
  • Company-paid life insurance.
  • Merchandise discount.
  • Fitness center reimbursement.
  • Onsite fitness centers (in some locations).
  • Vacation and personal paid time off.
  • Daycare reimbursement plan.

Equal Opportunity Employer/Drug Free Workplace:



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