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Customer Service Representative

2 months ago

Columbia, Missouri, United States The Callaway Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Callaway Bank. As a key member of our banking team, you will be responsible for providing exceptional service to our customers, building strong relationships, and helping them achieve their financial goals.

Key Responsibilities
  • Customer Engagement: Actively engage with customers to understand their financial needs and provide personalized solutions.
  • Account Management: Maintain and grow deposit relationships, establish new accounts, and provide ongoing support to customers.
  • Financial Knowledge: Stay up-to-date on banking products and services, and use this knowledge to educate customers and help them make informed financial decisions.
Requirements
  • Customer Service Experience: Proven ability to provide exceptional customer service in a fast-paced environment.
  • Financial Services Experience: 1-2 years of experience in a banking or financial services role, or equivalent education and training.
What We Offer

The Callaway Bank is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.