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Customer Service Representative

2 months ago

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Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Chicken Kitchen department. As a key member of our team, you will be responsible for providing exceptional guest service, ensuring the quality of our products, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Guest Service: Demonstrate a passion for delivering outstanding customer service, actively engaging with guests, and building genuine relationships to create a brand-aligned experience.
  • Product Quality: Ensure that the quality of our products meets our high standards, maintaining a clean and safe work environment, and adhering to our quality control procedures.
  • Teamwork: Collaborate with colleagues to achieve departmental goals, working well with others, and contributing to a positive and inclusive team culture.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, willing to learn multiple tasks and technical requirements of the job.
  • Communication: Effectively communicate with guests, colleagues, and management, using strong communication, guest service, and selling skills.

Requirements:

  • Age: Must be at least 18 years old.
  • Physical Demands: Ability to lift 25 lbs. consistently and 50 lbs. occasionally, bend, kneel, and stand for extended periods.
  • Education: High school diploma or equivalent.