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Customer Service Associate

1 month ago

Cambridge Springs, Pennsylvania, United States Keith Strain - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Keith Strain State Farm Agency.

Key Responsibilities
  • Establish and maintain strong relationships with customers to ensure exceptional service and support.
  • Provide accurate and timely information to customers regarding insurance policies, coverages, and claims.
  • Use a customer-centric approach to educate customers about insurance options and promote the growth of our business.
  • Collaborate with other agency team members to resolve customer inquiries and meet customer needs.
Requirements
  • Demonstrated commitment to customer service and a strong ability to relate to customers.
  • Excellent communication and problem-solving skills.
  • Ability to obtain and maintain PA Property and Casualty and Life and Health Licenses.
Benefits
  • Competitive salary and commission/bonus structure.
  • Opportunities for growth and advancement within the agency.
  • Paid time off and valuable career-building experience.