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Customer Service Representative

2 months ago

Chester Springs, Pennsylvania, United States CarShop Full time

Opportunity Details

Job Summary

CarShop, a subsidiary of Penske Automotive Group, is seeking a highly organized and dynamic individual to represent the company and model its values and culture to each customer in person and on the phone.

Key Responsibilities

  • Create a welcoming and helpful atmosphere to service customers, making each person feel like their highest priority.
  • Support all departments by interacting with customers to address their needs and connecting them with the appropriate department or person.
  • Cash out retail service customers and provide clerical support as needed for all departments.
  • Interact with all departments and provide clerical support in between answering phone calls and cashing out customers.

Requirements

  • Demonstrate excellent customer service skills and sustained performance under heavy pressure.
  • Be a skilled multi-tasker with excellent time management and communication skills.
  • Be a quick learner, analytical thinker, and committed to team success and team building.
  • Exemplify integrity, strive for self-improvement, and have an open-minded, "can-do" attitude.
  • Pass pre-employment testing, including background checks, drug testing, and hold a valid driver's license with a good driving history.

Culture & Benefits

CarShop offers a culture built on core values where we want only the best for our customers and employees. Our compensation package includes paid vacations, 401k, and health benefits. We have been named to the prestigious 2024 Glassdoor Best Places To Work List and have won a Top Workplace award from the Pittsburgh Post-Gazette for ten consecutive years. CarShop is an equal opportunity employer.