Sales and Customer Service Representative

2 months ago


MagstattleBas, Grand Est, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our front desk sales team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Total Body Care services, and achieving sales goals.

Key Responsibilities
  • Greeting and Serving Clients: Greet members and guests upon arrival, and provide a warm and welcoming experience.
  • Client Needs Assessment: Meet with customers to understand their massage and skin care needs, and provide personalized recommendations.
  • Product Knowledge and Sales: Stay up-to-date on our retail products and promotions, and present information on our massage, stretch, and skin care services to clients.
  • Sales and Revenue Growth: Achieve sales goals by promoting our services and products to clients.
  • Customer Service and Support: Provide excellent customer service, answer phone calls, and respond to client inquiries.
  • Team Collaboration and Communication: Work closely with the management team to ensure seamless communication and collaboration.
What We Offer
  • Competitive Compensation: Earn a competitive hourly rate, plus bonuses and incentives.
  • Benefits Package: Enjoy a comprehensive benefits package, including major medical, dental, vision, life, disability, and elective insurance options.
  • Retirement Plan: Participate in a retirement plan with employer match.
  • Paid Time Off: Enjoy paid vacation and sick time.
  • Professional Development: Opportunities for professional growth and development.


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