Healthcare Assistant/Patient Service Coordinator

2 weeks ago


Paterson, New Jersey, United States Summit Health Full time

Position Overview

The Healthcare Assistant/Patient Service Coordinator plays a vital role in supporting the medical team and ensuring a seamless patient experience. This position involves a variety of responsibilities aimed at enhancing patient care and maintaining efficient operations.

Key Responsibilities:

  • Assist healthcare providers with patient care, workflow management, and administrative tasks.
  • Welcome patients and their families, managing appointment scheduling and testing in a timely manner.
  • Handle patient payments, provide account information, and issue receipts while ensuring accurate posting to accounts.
  • Respond to phone inquiries promptly, addressing caller needs and delivering messages accurately.
  • Facilitate referrals and consult orders in a timely manner.
  • Schedule and document diagnostic tests and procedures in the order management system, adhering to established workflows.
  • Collect and verify patient information, including demographics, insurance details, and necessary forms.
  • Prepare examination rooms and assist patients during their visits, ensuring cleanliness and readiness.
  • Gather vital signs and document them accurately in the electronic health record (EHR).
  • Collaborate with clinical staff to ensure timely pre-authorizations and medication reconciliations.
  • Maintain an organized inventory of medical supplies and ensure examination rooms are stocked appropriately.

General Requirements:

  • Demonstrate understanding of medical emergency procedures and comply with regulatory policies.
  • Perform additional duties as needed, including EKG and phlebotomy tasks.

Physical Requirements:

  • Ability to lift and move heavy objects, as well as maintain physical mobility and agility.
  • Endurance for prolonged standing, bending, and walking.

Environmental Considerations:

  • Exposure to various environmental factors, including chemicals and allergens.

Qualifications:

  • High School Diploma or GED required; Bachelor's or Associate Degree preferred.
  • Medical Assistant Certification is mandatory; candidates must obtain certification within a specified timeframe if not already certified.
  • Previous experience in a medical assistant or patient service role is advantageous.
  • Excellent customer service skills and the ability to work collaboratively in a team environment.
  • Basic computer proficiency and familiarity with medical terminology are preferred.

Commitment to Diversity:

Summit Health is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.



  • Paterson, New Jersey, United States Summit Health Full time

    Position Overview The Healthcare Assistant/Patient Services Coordinator plays a vital role in supporting the medical team and ensuring an exceptional patient experience. This position involves a variety of responsibilities aimed at enhancing patient care and operational efficiency. Key Responsibilities: Assist healthcare providers with patient...


  • Paterson, New Jersey, United States Summit Health Full time

    Position OverviewThe Healthcare Assistant/Patient Services Coordinator plays a vital role in ensuring a seamless patient experience. This position involves a variety of responsibilities aimed at supporting both clinical staff and patients throughout their healthcare journey.Key Responsibilities:Assist healthcare providers with patient care, managing patient...


  • Paterson, New Jersey, United States Prime Healthcare Full time

    Job SummaryPrime Healthcare is seeking a skilled Patient Transporter to join our team. As a key member of our healthcare team, you will be responsible for providing direct and indirect patient care services to pediatric, adolescent, adult, and geriatric patients.Key Responsibilities:Perform a variety of direct and indirect patient care duties, including...


  • Paterson, New Jersey, United States Prime Healthcare Full time

    About Prime HealthcarePrime Healthcare is a leading healthcare system recognized for its commitment to quality, compassionate care. As a member of Prime Healthcare, St. Mary's General Hospital is dedicated to providing exceptional patient experiences.Job SummaryWe are seeking a highly motivated and compassionate Patient Care Assistant to join our team. The...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    About St. Joseph's Healthcare SystemWe are a highly respected healthcare organization recognized for our expertise and compassion. Our outstanding physicians, superb nurses, and dedicated clinical and professional staff work together to provide exceptional patient care.Job Overview:The Patient Navigator plays a critical role in identifying patients who...


  • Paterson, New Jersey, United States Prime Healthcare Full time

    About UsPrime Healthcare is a leading healthcare system dedicated to delivering high-quality, patient-centered care. Our commitment to excellence is reflected in our state-of-the-art facilities, cutting-edge technology, and compassionate team of healthcare professionals.Our MissionWe strive to provide respectful, personalized care to every patient, every...


  • Paterson, New Jersey, United States Summit Health Full time

    Job Title: Patient Service Representative (PSR) at Summit HealthThe Patient Service Representative (PSR) position at Summit Health involves warmly welcoming patients and delivering outstanding customer service. The PSR is responsible for patient registration, ensuring smooth coordination with the healthcare team, and addressing patient inquiries with...


  • Paterson, New Jersey, United States Summit Health Full time

    Job Title: Patient Service Representative at Summit HealthThe Patient Service Representative (PSR) position at Summit Health involves greeting and delivering exceptional service to incoming patients. The PSR is responsible for registering patients, collaborating with the team to ensure smooth patient experiences, and addressing patient inquiries with...


  • Paterson, New Jersey, United States Summit Health Full time

    Job Title: Patient Service Representative at Summit HealthThe Patient Service Representative (PSR) position at Summit Health involves greeting and delivering exceptional service to incoming patients. The PSR is responsible for registering patients, collaborating with the team to ensure seamless patient experiences, and addressing patient inquiries with...


  • Paterson, New Jersey, United States Prime Healthcare Full time

    **Job Summary**At Prime Healthcare, we are seeking a dedicated and compassionate Patient Care Assistant to join our team. As a Patient Care Assistant, you will play a vital role in providing high-quality patient care and supporting the nursing staff in maintaining a safe and efficient environment.Key Responsibilities:Assist with activities of daily living,...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Overview:St. Joseph's Healthcare System is esteemed for the skill and empathy of its dedicated and proficient workforce. The collaborative efforts of our exceptional physicians, outstanding nursing staff, and committed clinical and administrative teams have established us as one of the most respected healthcare providers in the region, recognized as the...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Job Overview:The Patient Navigator plays a vital role in ensuring seamless transitions of care for patients. Collaborating closely with clinical staff in ambulatory departments, this individual identifies patients requiring assistance with care coordination and facilitates timely transitions into care.Key Responsibilities:Assists patients with scheduling...

  • Medical Assistant

    2 days ago


    Paterson, New Jersey, United States Center City Family Medicine LLC Full time

    Job OverviewAt Center City Family Medicine LLC, we are seeking a highly skilled and dedicated Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals.Key ResponsibilitiesAssist healthcare professionals with patient examinations, procedures, and...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Nursing Care Coordinator - St. Joseph's Healthcare SystemLocation: Paterson, New JerseyShift: Regular Full-TimeOverviewAt St. Joseph's Healthcare System, we pride ourselves on our dedicated team and exceptional healthcare services. Our mission is to deliver outstanding care to our patients while fostering a supportive work environment for our staff. We are...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Position OverviewAs a vital member of St. Joseph's Healthcare System, the Patient Eligibility Representative plays a crucial role in ensuring that patients are effectively enrolled in suitable health care plans. This position involves assisting individuals in selecting the most appropriate healthcare coverage by thoroughly assessing their specific healthcare...


  • Paterson, New Jersey, United States St. Joseph's Health Full time

    Overview St. Joseph's Health is esteemed for the proficiency and empathy of its highly trained and responsive personnel. The collaborative efforts of the organization's exceptional physicians, outstanding nursing staff, and committed clinical and administrative teams have established us as one of the most respected healthcare institutions in the...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Position OverviewAs a vital member of the St. Joseph's Healthcare System, the Healthcare Coverage Specialist plays a crucial role in ensuring that patients are effectively enrolled in suitable health care plans. This position requires a comprehensive understanding of various health care options to assist patients in making informed decisions based on their...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    **Job Summary**At St. Joseph's Healthcare System, we are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our healthcare team, you will be responsible for ensuring that all patient registrations are accurate and complete.**Key Responsibilities:**Register patients and ensure that all necessary...


  • Paterson, New Jersey, United States St. Joseph's Healthcare System Full time

    Position Title: Chief Security CoordinatorOrganization: St. Joseph's Healthcare SystemLocation: Paterson, New JerseyEmployment Type: Regular Full-TimeOverview:St. Joseph's Healthcare System is esteemed for the proficiency and empathy of its exceptionally skilled and responsive personnel. The collaborative efforts of our distinguished physicians, exceptional...


  • Paterson, New Jersey, United States GHR Healthcare Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:GHR Healthcare is seeking a skilled Labor and Delivery Healthcare Professional to join our team as a Travel Nurse RN Specialist. This is a 13-week contract position with a 36-hour workweek, requiring a 12-hour night shift schedule.Job Responsibilities:Provide high-quality patient care in a Labor and Delivery...