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Healthcare Operations Coordinator

2 months ago

Paterson, New Jersey, United States Summit Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Clinical Support Specialist to join our team at Summit Health. As a key member of our healthcare operations team, you will play a critical role in ensuring the smooth delivery of patient care services.

Key Responsibilities
  • Assist with Patient Care: Provide support to physicians, advanced practice nurses, and other healthcare professionals with patient care, patient flow, procedures, and clerical duties.
  • Schedule Appointments and Tests: Efficiently and timely schedule patient appointments and tests, ensuring minimal wait times and optimal patient flow.
  • Manage Patient Information: Collect, verify, and update patient information, including demographics, insurance, and financial details.
  • Prepare Examination Rooms: Ensure examination rooms are properly prepared for patient visits, including cleaning and restocking supplies.
  • Communicate with Patients and Staff: Provide excellent customer service, responding to patient inquiries, and communicating effectively with healthcare staff.
  • Perform Administrative Tasks: Accurately complete forms, documents, and other administrative tasks related to patient care.
  • Collaborate with Healthcare Teams: Work cooperatively with healthcare professionals to ensure timely pre-authorizations, medication reconciliation, and other critical tasks.
Requirements
  • Education and Certification: High school graduate or equivalent required; medical assistant certification preferred.
  • Experience: Previous experience in a medical office or healthcare setting preferred.
  • Skills: Excellent communication and customer service skills; ability to work in a fast-paced environment; basic proficiency in computer use.
Work Environment

Our team members work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive compensation package, including medical, dental, and vision benefits, as well as a 401(k) savings plan.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.