Business Systems Analyst

2 weeks ago

Baltimore, Maryland, United States VersaTech Full time
Business Analyst Job Description

At VersaTech, we are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in helping us deliver innovative technology solutions to the public sector.

Key Responsibilities:

  • Gather and analyze internal business requirements through interviews, workflow analyses, and facilitated discussions with users.
  • Improve and streamline business processes to increase efficiency and effectiveness.
  • Translate users' business requirements into functional designs for solution implementation and/or process improvement.
  • Identify inefficiencies and areas for improvement by analyzing current processes.
  • Work with functional and/or business teams to create new processes and procedures.
  • Conduct audits and performance assessments to ensure processes are effective.
  • Provide training and support for new processes, tools, and technologies.
  • Document requirements, user stories, business process flows, and user guides.
  • Identify and communicate risks and issues impacting business rules, functional requirements, and specifications.
  • Assist quality assurance with functional test case reviews.
  • Collaborate with stakeholders on the evaluation of the feasibility, effort, and costs to implement solutions or process improvements.
  • Participate in the creation of training materials and may assist with user orientation and training.
  • Interact with internal and external peers and managers to exchange information related to areas of specialization.
  • Effectively resolve problems and roadblocks before they occur.

Requirements:

  • At least 4 years of experience in product management and business analysis.
  • Hands-on experience in Agile/Scrum methodologies.
  • Practical knowledge of requirement gathering and time management.
  • Strong customer service skills.
  • Requirements specification and development, such as process/functional requirements definition methods, use case development, process flow diagrams.
  • Experience in requirements analysis and elicitation, tying business cases to the system or process aspects.
  • Experience in gap analysis and identifying solutions to fill gaps specific to process improvement.
  • Experience building communication pipelines with product owners, project teams, and other stakeholders.
  • Experience using analytical skills, tools, and techniques to investigate information and to draw conclusions.
  • Experience in Capital Planning and Investment Control (CPIC) processes.
  • Federal Government Consulting experience.

Preferred Qualifications:

  • Hands-on experience with Agile/Scrum methodologies.
  • Knowledge of Atlassian suite tools like JIRA and Confluence is ideal.
  • IT Investment Governance experience/knowledge.
  • At least 3 years of Federal Government consulting experience.
  • Process Modeling.

Clearance Requirements:

Ability to obtain and maintain a Public Trust Clearance.

Professional Traits:

  • Has uncompromisingly high standards.
  • Thinks strategically, but stays on top of tactical execution.
  • Thinks big, has convictions, and has attention to detail.
  • Results-oriented and diligent in problem-solving.
  • Has the innate ability to inspire passion in what they do.
  • Provides superior, 5-star service.

Benefits:

  • Medical, dental, and vision benefits.
  • 401k employer-matching retirement contributions after 90 days.
  • Generous paid time off (3 weeks PTO plus 11 holidays).
  • Ample growth opportunities.

Equal Opportunity Employer:

VersaTech, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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