Business Systems Analyst

4 weeks ago


Baltimore, Maryland, United States TechnoGen Full time
Job Summary

This role is responsible for reviewing and validating business/functional/technical requirements, project management, and program management responsibilities. The ideal candidate will have a strong understanding of business processes and IT systems, as well as experience working with Maryland State agencies.

Key Responsibilities
  • Collaborate with stakeholders to gather and document detailed business and functional requirements.
  • Analyze current business processes and workflows to identify areas for improvement or automation.
  • Develop process models, flowcharts, and diagrams to represent business processes visually.
  • Translate business requirements into technical specifications for IT teams.
  • Support project management activities, including defining project scope, timelines, and deliverables.
  • Develop test plans and test cases to ensure that the IT solution meets business requirements.
  • Coordinate and participate in User Acceptance Testing (UAT) with business users.

Requirements
  • Bachelor's degree with 3 years of experience in Business Assurance.
  • Certification in one of the following: Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology.
  • At least 3 years of BA IT experience working with Maryland State agencies.
  • Experience with tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.

Preferred Experience
  • Experience in Service Now.
  • Knowledge of State Government policies and practices.


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