Business Systems Analyst
4 weeks ago
This role is responsible for reviewing and validating business/functional/technical requirements, project management, and program management responsibilities. The ideal candidate will have a strong understanding of business processes and IT systems, as well as experience working with Maryland State agencies.
Key Responsibilities
- Collaborate with stakeholders to gather and document detailed business and functional requirements.
- Analyze current business processes and workflows to identify areas for improvement or automation.
- Develop process models, flowcharts, and diagrams to represent business processes visually.
- Translate business requirements into technical specifications for IT teams.
- Support project management activities, including defining project scope, timelines, and deliverables.
- Develop test plans and test cases to ensure that the IT solution meets business requirements.
- Coordinate and participate in User Acceptance Testing (UAT) with business users.
Requirements
- Bachelor's degree with 3 years of experience in Business Assurance.
- Certification in one of the following: Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology.
- At least 3 years of BA IT experience working with Maryland State agencies.
- Experience with tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.
Preferred Experience
- Experience in Service Now.
- Knowledge of State Government policies and practices.
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