Business Systems Analyst

1 day ago

Baltimore, Maryland, United States TechnoGen Full time
Job Title: Business Systems Analyst

Join TechnoGen as a Business Systems Analyst and play a key role in driving business growth through effective IT solutions.

About the Role:

We are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will be responsible for analyzing business needs and developing IT solutions to meet those needs.

Key Responsibilities:
  • Analyze business requirements and develop technical specifications for IT teams
  • Collaborate with stakeholders to gather and document business requirements
  • Develop process models, flowcharts, and diagrams to represent business processes visually
  • Translate business requirements into technical specifications for IT teams
  • Work with architects and developers to design IT solutions that meet business needs
  • Present findings, solutions, and project updates to stakeholders
  • Support project management activities, including defining project scope, timelines, and deliverables
  • Assist in resource planning and risk management for IT projects
  • Develop test plans and test cases to ensure that the IT solution meets business requirements
  • Coordinate and participate in User Acceptance Testing (UAT) with business users
  • Identify and document defects, and work with developers to resolve issues
  • Assist in the implementation of IT solutions by coordinating training sessions, creating user manuals, and providing support to end-users
  • Manage change requests and ensure that changes are properly documented and communicated
  • Analyze data to identify trends, generate insights, and support decision-making
Requirements:
  • Bachelor's degree with 3+ years of experience in Business Assurance
  • Certification in one of the following Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology
  • At least 3 years of BA IT experience in working with Maryland State agencies
  • Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks
  • Technical business analyst experiences managing several projects simultaneously
  • Understanding of how databases work and basic querying skills, Webservices or API works
  • Familiar with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools (e.g., Power BI, Tableau)
  • Proficient in using Excel for data analysis, Word for documentation, and PowerPoint for presentations
  • Familiarity with Agile methodologies through training or certification, such as Certified Scrum Master (CSM)
  • Experience in managing and execution of multiple related operational requests/projects simultaneously
  • Experience working in a matrixed environment
Preferred Experience:
  • Experience in Service Now is a plus
  • Knowledge of State Government policies and practices
  • Knowledge of Payment Portal implementation with FMIS Integration

We are an equal opportunities employer and welcome applications from all qualified candidates.

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