Business Systems Analyst

3 days ago


Baltimore, Maryland, United States TechnoGen Full time

Job Summary

We are seeking a highly skilled Business Systems Analyst to join our team at TechnoGen. As a key member of our IT department, you will be responsible for analyzing business needs and developing technical solutions to meet those needs.

Key Responsibilities

  • Collaborate with stakeholders to gather and document business requirements
  • Conduct interviews and workshops to understand business needs and processes
  • Analyze current business processes and workflows to identify areas for improvement
  • Develop process models and diagrams to represent business processes visually
  • Translate business requirements into technical specifications for IT teams
  • Support project management activities, including defining project scope and timelines
  • Develop test plans and test cases to ensure that IT solutions meet business requirements

Requirements

  • Bachelor's degree with 3 years of experience in Business Assurance
  • Certification in one of the following: Analyst, Computer Systems, Quality Assurance, Quality Analyst, Project Management, Information Technology
  • At least 3 years of BA IT experience working with Maryland State agencies
  • Experience with tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks

Preferred Qualifications

  • Experience with Service Now
  • Knowledge of State Government policies and practices

About Us

TechnoGen is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the needs of our clients.



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