Field Service Technician

1 day ago


Kansas City, Missouri, United States Orion Talent Full time
Job Summary:

We are seeking a highly skilled Field Service Representative I to provide technical service and support on the installation, inspection, repair, and preventive maintenance of Patient Monitoring and Anesthesia products. The ideal candidate will have a strong background in electronics and instrumentation, with experience in field service or hospital biomed.

Key Responsibilities:

• Provide technical service support on the installation, inspection, repair, and preventative maintenance of company products for customers within their territory.
• Continuously update technical knowledge on all products and new advances in the field of medical electronics through training and personal study.
• Provide telephone support to customers, sales, and clinical education staff.
• Document all activities in accordance with company Service Administrative and Quality system policies and procedures.
• Maintain all service contracts in accordance with company service policies and procedures.
• Provide technical support for Sales and Clinical Education staff.

Requirements:

• Minimum of an Associate of Science Degree or equivalent in electronics with emphasis in instrumentation, and digital circuitry.
• Prior field service experience or hospital biomed experience preferred.
• Must be oncall 24 hours a day, 7 days a week, including holidays, and available for emergency service during off hours.

What We Offer:

• Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K)
• Travel: 75% overnight

Location:

Kansas City, MO

Shift:

Day shift

Compensation:

$70k-80K

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