Downtown LA Hotel Operations Manager

7 days ago


Los Angeles, California, United States The Wayfarer Downtown LA Full time

**Company Overview**

The Wayfarer Downtown LA, a Tapestry Collection by Hilton, is currently seeking a seasoned and accomplished General Manager to lead our team. We are looking for an individual who shares our passion for delivering exceptional guest experiences and fostering a positive work environment.

Salary Range: $175,000 - $200,000 per year

Job Description:

As a General Manager at The Wayfarer Downtown LA, you will be responsible for overseeing the day-to-day operations of our hotel. This includes managing a team of dedicated professionals, ensuring excellent guest satisfaction, and maintaining high standards of quality and service. Your expertise in hospitality management and leadership will enable you to drive business growth and success while creating a positive and productive work environment for your team members.

Key Responsibilities:

  1. Exceeding Guest Expectations: Provide services that exceed guest expectations and enhance their overall experience.
  2. Demonstrating Leadership: Utilize strong interpersonal and communication skills to lead, influence, and motivate others.
  3. Developing and Building Teams: Foster mutual trust, respect, and cooperation among team members.
  4. Improving Service: Identify areas for improvement and implement strategies to enhance service delivery.
  5. Coaching and Developing Others: Identify developmental needs and provide coaching, mentoring, or guidance to support team member growth.
  6. Making Decisions and Solving Problems: Analyze information, evaluate results, and make informed decisions to resolve complex problems.

Required Skills and Qualifications:

We are seeking an individual with:

  • A minimum of 5 years of experience as a General Manager within hotel operations, demonstrating progressive career path responsibilities.
  • Strong English language skills, both oral and written.
  • Experience in hiring, training, supervision, forecasting, budget preparation, and cost control.

Benefits:

As a valued member of our team, you will enjoy a comprehensive benefits package, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Vacation and sick leave
  • Team member travel program

Others:

If you are a dynamic and results-driven professional with a passion for hospitality and leadership, we encourage you to apply for this exciting opportunity. Together, let's deliver exceptional guest experiences and create a positive impact on our community.



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