Operations Director

4 weeks ago

Savannah, Georgia, United States The Treetop ABA Therapy Full time

Job Title: Operations Director

Job Summary:

The Operations Director will oversee the day-to-day operations of our ABA centers. This role plays a crucial part in ensuring the smooth functioning of all operational aspects of the clinic and in-home settings, including scheduling, staffing, facility management, and resource allocation.

Key Responsibilities:

  • Operational Leadership:
  • Provide strategic direction and leadership to ensure the efficient and effective operation of the center.
  • Develop and implement policies, procedures, and systems to streamline operations and enhance productivity.
  • Staff Management:
  • Recruit, train, supervise, and evaluate administrative and support staff.
  • Foster a positive and inclusive work environment that promotes teamwork, professional growth, and employee satisfaction.
  • Facility Management:
  • Coordinate facility maintenance and repairs to ensure a safe and welcoming environment for clients, staff, and visitors.
  • Manage inventory and supplies to support daily operations and service delivery.
  • Financial Management:
  • Develop and manage the center's budget, monitor expenses, and identify opportunities for cost savings.
  • Review financial reports and analyze data to inform decision-making and resource allocation.
  • Quality Assurance:
  • Implement quality assurance protocols to maintain compliance with industry standards, regulatory requirements, and organizational policies.
  • Monitor key performance indicators and outcomes data to assess program effectiveness and identify areas for improvement.
  • Stakeholder Communication:
  • Serve as the primary point of contact for clients, families, staff, and external stakeholders.
  • Facilitate communication and collaboration between the operations and clinical teams to ensure coordinated service delivery.
  • Compliance and Risk Management:
  • Ensure compliance with relevant laws, regulations, and accreditation standards.
  • Develop and implement risk management strategies to mitigate potential liabilities and safeguard client and employee safety.
  • Continuous Improvement:
  • Identify opportunities for process improvement, innovation, and organizational growth.
  • Lead initiatives to enhance operational efficiency, effectiveness, and customer satisfaction.

Requirements:

  • Bachelor's in Business Administration, Healthcare Administration, or related field (preferred)
  • Active RBT Certification or willingness to obtain within the first 30 days of employment
  • Minimum of 2 years of experience in operations management, preferably in a healthcare or behavioral health setting
  • Knowledge of Applied Behavior Analysis (ABA) principles and practices preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to effectively manage multiple priorities in a fast-paced environment
  • Proficiency in Microsoft Office Suite and other relevant software applications

Benefits:

  • Competitive salary commensurate with experience
  • Comprehensive benefits package including health, dental, and vision insurance
  • Paid time off and holidays
  • Professional development opportunities

The Treetop ABA Therapy is an equal opportunity employer.

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